Privacy Policy

1. Information We Collect

When you contact us via our website, phone, or email, we may collect personal information including your name, email address, phone number, business name, and details about your enquiry. We only collect information that is necessary to provide our services and respond to your requests.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide advisory services
• Communicate with you about our services
• Comply with legal and regulatory obligations
• Improve our website and services

3. Confidentiality

All consultations and client information are treated as strictly confidential. We do not share your personal information with third parties except where required by law or with your explicit consent, or where necessary to provide our services (for example, when coordinating with accountants or legal professionals on your behalf).

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Electronic records are stored securely and access is restricted to authorised personnel.

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This data is collected anonymously and is used solely to improve the user experience. You can disable cookies through your browser settings.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request corrections. If you would like to access or update your information, please contact us.

7. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• Phone: 0457 099 099
• Email: info@resolvebusinesssolutions.com.au
• Melbourne, VIC, Australia 3000